Privacy Policy

Privacy Policy

Emma Harper London, a sub-brand of Rampley & Co Ltd, ("The Company", “we”, “us”, “our”) is totally committed to protecting the privacy of our site visitors and customers. The Company team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks, and for the purposes of customer research and profiling or where we have your express permission to do so.

We may update this Privacy Policy from time to time, please check back regularly for updates. If you have any questions about how we use your data, please refer to the terms below or email us directly with your questions on:

Your Consent

We will not sell or transfer your name, address, e-mail address, or personal information to any third party without your permission (other than when providing our service to you), but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Emma Harper London website.

Communication & Marketing

If you choose to opt-in to Company email for any reason, such as purchasing one of our products, entering competitions or giveaways, receiving eBooks, joining the database or any situation where you provide us with your email address, you agree that we can from time to time send you updates relating to product and/or content related to the business, including communications from selected 3rd parties. 

All users that opt-in to a  Company SMS for any reason, such as purchasing one of our products, entering competitions or giveaways, receiving eBooks, joining the database or any situation where you provide us with your phone number, you agree that we can from time to time send you updates relating to product and/or content related to the business, including communications from selected 3rd parties. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel at any time.

All Company members or users that have chosen to opt-in to one of our email newsletters or promotions have the option to opt-out of receiving marketing communications from us at any time. If you do not wish to continue to receive marketing communications from us and/or selected third parties you should opt-out by clicking the "unsubscribe" link in any email communication that we might send you. If you are unsure or have any questions about how to unsubscribe please email us at and we will be sure to remove you from all future email communications.


Your Data

You can at any time request what data we hold on you and we are happy to delete all or part of this should you wish within 28 days of the request, although we will be happy to do this as soon as practicably possible. There is no charge for requesting that your data is deleted.

The Company only holds data that is relevant to providing our service to you, such as your name, email address, physical address, purchase history and if you have purchased, some website usage details such as your number of visits and the initial page visited.

Details such as your credit card are held securely by 3rd party payment providers, whose details we have provided links to below.


A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which is outlined below.

A) Strictly Necessary Cookies

These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

B) Performance Cookies

This type collects anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

C) Functionality Cookies

These remember choices you make such as language, search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example, our Saved Items feature utilises a cookie to remember the products which you have expressed a wish to save whilst browsing our website.

D) Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. For example, we may use 3rd party companies to provide you with more personalised adverts when visiting other websites.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

3rd Party Providers

Below is a list of the main 3rd party providers and their cookie policies that we use to provide the best shopping experience for our customers and potential customers of our business. These set out how they use cookies, and what information they track or retain to provide their services.

Google Analytics


Payment Providers

Below are the privacy policies of the payment providers The Company uses. Please view their policies should you have any questions around what data they hold on you when processing payments.



E-Commerce Platform

The Emma Harper London website is hosted on the Shopify Platform whose usage policy is below.

Site Statistics

We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. We may use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code that is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. The Company uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.

Transfers of your Information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for The Company or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services.

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosures of your information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

  • in the event that The Company sells or buys any business or assets;
  • if The Company or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of The Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your Details

If you wish to verify the details you have submitted to The Company you may do so by contacting us via the following e-mail address Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must, therefore, keep this information safe as you will be responsible for any action that we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Contacting us

The Company (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information that The Company holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of The Company team, who will be delighted to answer any questions you may have.

You can either contact us through our customer service email address